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70% report increasing 
70% report increasing 

70% report increasing 

Their spending on real-time customer analytics over past year.

58% are seeing

58% are seeing

A significant increase in customer loyalty from customer analytics.

51% of business leaders

51% of business leaders

Say use of real-time analytics has strengthened their understanding of the customer journey.

Just 22% say their business

Just 22% say their business

Is successfully translating data into actionable insight

44% say customer analytics

44% say customer analytics

Has generated significant revenue growth.

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70% report increasing 
58% are seeing
51% of business leaders
Just 22% say their business
44% say customer analytics
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